Privacy Policy

This policy explains what personal data DB Custom Garage collects through this website, how we use it, and the rights you have over it. We are committed to protecting your privacy in line with the General Data Protection Regulation (GDPR) and applicable Spanish and European law.

Who we are

DB Custom Garage is a specialist service for supercar and classic car transport, import/export logistics, auction representation, and bespoke customizing and design. We operate across Europe and can be reached through the phone numbers and enquiry form on this site.

For any question about this policy or how we handle your data, contact us using the contact details in the footer of this site, or the enquiry form on the home page.

What we collect

When you use the enquiry form on this site, we collect the details you provide: your name, phone number, the service you are interested in, and any message you send describing your project or enquiry. If you contact us directly by phone or WhatsApp, we may hold the details of that conversation.

How we use your data

We use the information you provide for the following purposes:

  • To respond to your enquiry and prepare a quotation.
  • To arrange and manage the transport, sale, auction, or customizing service you request.
  • To contact you about your enquiry by phone or WhatsApp.
  • To meet our legal and accounting obligations where a contract results from your enquiry.

Submitting the enquiry form opens a WhatsApp message to our team using the details you enter. The message is delivered directly through WhatsApp and is not processed further by this website.

We process your data on the basis of your consent when you submit an enquiry, and on the basis of performance of a contract when you engage our services. Where we have a legal obligation to retain records, we process data to comply with that obligation.

Sharing

We do not sell or rent your personal data. We only share information with third parties where it is necessary to provide the service you requested — for example, with a transport partner or auction house that fulfils part of the service — or where the law requires it.

Data retention

We keep enquiry details only as long as needed to respond to you and to meet any legal or accounting requirements. If you become a client, records relating to your contract are kept for the period required by law.

Your rights

You have the right to access the personal data we hold about you, to ask for it to be corrected or deleted, to object to or restrict how it is used, and to ask for a copy of it. You may also withdraw your consent at any time. To exercise any of these rights, contact us using the details on this site. You also have the right to lodge a complaint with a supervisory authority.

Cookies and analytics

This site does not set marketing cookies. It may use technical cookies or similar storage required for the site to function, and a limited set of analytics may be used to understand how the site is used. You can control cookies through your browser settings.

Security

We treat your data with care and apply appropriate technical and organisational measures to protect it against loss, misuse, and unauthorised access.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page, and where relevant we will bring them to your attention.